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Version: 1.95

Purchase Return

A Purchase Return refers to the act of returning a product to the seller or retailer after purchasing it. This typically occurs when the buyer is unsatisfied with the product, or the product is defective, damaged, or does not meet expectations.

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To access the Purchase Return, go to: > Home > Application > Inventory > Operations > Purchase Return

How can I get Benefit ?​

  • Getting a Refund: If you're not satisfied with the product or it doesn't meet your expectations, you can get a refund. This gives you the opportunity to spend your money on something else that better suits your needs.
  • Exchanging for a Better Product: If the product you bought doesn’t fit, is the wrong colour, or isn't as expected, you can exchange it for a similar item that works better for you. This ensures you get what you truly want.
  • Improved Satisfaction: If you realize after making a purchase that you made a wrong decision, returning it can relieve buyer’s remorse and increase your overall satisfaction.
  • Quality Assurance: If the product doesn't meet the advertised standards or quality, a return ensures you're not stuck with something that doesn't deliver on its promises. This encourages manufacturers and retailers to maintain high-quality standards.

Properties​

Primary Properties​

PropertyDescription
Document DateThe document date is displayed by default
Document NumberThe document number is displayed by default
Return TypeYou can either select the invoice or stock here
Invoice NumberYou can enter Invoice number
Reference No.You can enter reference number
NotesYou can write extra note in this field
Scan TagYou can either scan the barcode or enter the barcode number here
QuantityEnter the quantity to be returned
PI No.You can enter Purchase Invoice number

Status of a Purchase Return​

  • Draft : This status indicates, that a purchase return has been created and is yet to be Authorised.
  • Authorised : This status indicates, that a purchase return has been created and is Authorised.
  • Cancelled : This indicates that your purchase return has been cancelled.

Create New Purchase Return​

  • Go to the Purchase Return list, click on Add New
  • You will be navigated to a new window for entering the details for the new purchase return to be created.

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  • Here, there are two return types:
  • Invoice return
  • Stock return

Create New Purchase Invoice Return​

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  • Select the vendor
  • Select the return type as Invoice.
  • Click on the link Select items from Purchase Invoice.

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  • Select the product which you want to return from the list of Purchase Invoice’s and click ok.
  • The product details like product name, Rate, Amount, Tax etc. will be displayed.
  • You can enter any other charges mention in the invoice.
  • You can enter Round Off Amount to make round the total invoice Amount.
  • You can record Notes and reference number for the purchase invoice return.
  • Click on Save as Draft to Save the Purchase invoice return.
  • Click on Save & Authorize to authorize the Purchase invoice return.

Create a New Purchase Stock Return​

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  • Select the vendor
  • Select the return type as Stock.
  • Scan/Enter the tag no. in the Scan tag field.
  • Enter the quantity to be returned in the quantity field and click enter.
  • After entering/scanning the tag no, the product details like product name, Rate, Amount, Tax etc. will be displayed.
  • You can enter any other charges in the other charges field.
  • You can enter Round Off Amount to make round the total Amount.
  • You can record Notes and reference number for the purchase stock return.
  • Click on Save as Draft to Save the Purchase stock return.
  • Click on Save & Authorize to authorize the Purchase stock return.

Edit Purchase Return​

  • Go to the Purchase Return list, Select the preferred purchase return and click on Edit
  • You will be directed to a edit purchase return page.

  • Update all the necessary changes.
  • Click the Save as Draft or Save as Authorised button to update your changes.
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Only Purchase return in Draft status can be edited.

Cancel Purchase Return​

  • Go to the Purchase Return list, Select the preferred purchase return and click on Edit
  • You will be directed to a edit purchase return page.

  • Click the Cancel button to Cancel your Purchase Return.
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Only Purchase return in Draft status can be cancelled.

See Also​